Jan Rout in Norwich, Norfolk

Property Owner

I was very impressed with one of your sales team, Tom. I have a thatched holiday cottage that I let which was proving hard to insure as so many insurers have stopped insuring thatched properties. I gave Tom all the details and he told me he would make some calls then get back to me. He called within a couple of days. 

Meanwhile I had called other insurers most of which wanted to insure the whole property. Tom found me a very reasonable quote which I have accepted. He was extremely polite and helpful. He assured me my problem property could be covered at a reasonable cost as is the case. He is a real asset to your company.

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