Specialist Insurance Advisors and Brokers Norwich & Ipswich

I have recently had the absolute pleasure of working with Chloe recently. I understand she is fairly new, but in brief I wanted to congratulate you on employing such a helpful, amiable and positive individual, she really brightened my day.People, including myself are quick to make our complaints known, but not so quick to report on positive experiences, so credit where credit is due.

My insurance through Drayton was renewed, start to finish, in less than 20 minutes with no quibbles after my last insurance company had cancelled and void my insurance when I tried to make a claim. I will NEVER be using an on line comparison website ever again. It made all the difference to have a conversation with a ‘real person’ when I was unsure of terminology. Darren was patient, empathic, understood my concerned and LISTENED. Even through the premium was a little more, it wa...

The claim was handled over the phone due to it only being a small claim with the service being excellent from Grahame and the team.

I would just like to let you know what a superb service we have received from Susan and Dominic. Our cover requirements were complex and very specific. They took the time to visit us, understand our needs and ensure that we had the best and necessary cover in place to protect us, our customers and our staff.I am so pleased with the level of service and have complete faith in Sue and her team to look after us.