How To Make A Claim
in Norwich, Norfolk and Ipswich, Suffolk

We all arrange insurance for a variety of different reasons, whether it’s a requirement by law or to provide financial protection for the unexpected. However, the reasons for making a claim can often be the result of a traumatic experience, such as a car accident, flood, burglary or any other eventuality.

Having looked after thousands of claims over the years we understand the stresses and strains of dealing with insurers and the complicated jargon they use when you go through the process of making a claim. Our goal and ambition on every claim is to try and iron out these issues, and to make the process of making a claim, appear as simple as possible by providing you with professional support throughout the whole process.

Depending on the type of policy and type of claim you may need to complete a claim form or you may have the option to report your claim on a 24 hour help line.  However this is done we will help you through each stage of your claim and we are always here should you need some additional advise.

We are here to help.

Telephone: 01603 264352

e-mail: grahame.green@drayton-insurance.co.uk or claims@drayton-insurance.co.uk

Post: Claims Manager, Drayton Insurance Services, Manor Farm Barn, School Road, Drayton, Norwich, NR8 6EF.

In you have any questions, then please do not hesitate to contact our claims manager Grahame Green or you can to speak to insurance company direct.

Report a claim

Paul Trinder - Suffolk Ski Centre

I have used Mall-wood Insurance Services for my families various personal insurance requirements for over ten years and have found the service to be friendly, e...

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Roger Margand - Spire Solicitors

This letter is a testimonial in relation to the service you gave me. I came to you with a travel insurance that I wanted a tweak on in relation to scuba diving...

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Raffi Coverdale - N F Coverdale Ltd

Our Company has used Drayton Insurance Services for the majority of the 28 years that we have been trading. During this time we have grown from 6 employees and...

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David Dey - Property Owner

I have dealt with Tom quite a lot, he is always polite, with good interpersonal and communication skills and despite the work pressure he must be under always m...

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Raffi Coverdale - N F Coverdale Ltd

The service we have experienced with the overall approachability and dedication of Sue and all of you at Drayton Insurance Services was second to none - I very...

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Christine Walters - North Elmham Community Smallholding

All of us involved with North Elmham Community Smallholding thank Drayton Insurance for the remarkably efficient way in which our recent claim was deal with. We...

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Clint Brown - Clint's Removals

Drayton Insurance have provided me with a fantastic service very recently.First of all they have taken on all the insurance needs for our business and given us...

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Jan Rout - Property Owner

I was very impressed with one of your sales team, Tom. I have a thatched holiday cottage that I let which was proving hard to insure as so many insurers have st...

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Julie Fox

You were incredibly helpful and very quick to return my call with a quote which happened to be £1000 less than that quoted by your competitor, who upped my...

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Mr & Mrs Pilch - S & T Pilch and Son

Our recent claim was very quick and easy and I would highly recommend your company to others - especially in the farming sector!

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