How To Make A Claim
in Norwich, Norfolk and Ipswich, Suffolk

We all arrange insurance for a variety of different reasons, whether it’s a requirement by law or to provide financial protection for the unexpected. However, the reasons for making a claim can often be the result of a traumatic experience, such as a car accident, flood, burglary or any other eventuality.

Having looked after thousands of claims over the years we understand the stresses and strains of dealing with insurers and the complicated jargon they use when you go through the process of making a claim. Our goal and ambition on every claim is to try and iron out these issues, and to make the process of making a claim, appear as simple as possible by providing you with professional support throughout the whole process.

Depending on the type of policy and type of claim you may need to complete a claim form or you may have the option to report your claim on a 24 hour help line.  However this is done we will help you through each stage of your claim and we are always here should you need some additional advise.

We are here to help.

Telephone: 01603 264352

e-mail: grahame.green@drayton-insurance.co.uk or claims@drayton-insurance.co.uk

Post: Claims Manager, Drayton Insurance Services, Manor Farm Barn, School Road, Drayton, Norwich, NR8 6EF.

In you have any questions, then please do not hesitate to contact our claims manager Grahame Green or you can to speak to insurance company direct.

Report a claim

Eddy Clapham - CNC Machine Tools Ltd

As a business we have worked with Drayton Insurance for over ten years. They have adapted and taken the time to understand my business and its changing needs. D...

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Donella Large

Damien's ability to be able to understand what sort of insurance my company is looking for and what we actually need and being able to tailor it to our needs go...

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David Dey - Property Owner

I have dealt with Tom quite a lot, he is always polite, with good interpersonal and communication skills and despite the work pressure he must be under always m...

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Christine Walters - North Elmham Community Smallholding

All of us involved with North Elmham Community Smallholding thank Drayton Insurance for the remarkably efficient way in which our recent claim was deal with. We...

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Robert Howe - The East Anglian Lift Co Ltd

We have been with Drayton Insurance for many years, we’ve found the personal & professional service received has been exceptional. Not only have we saved money...

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Roly Le Roy

Claim forms are always difficult because they generalise and never fit with what you're trying to say. However, the Drayton Insurance Services experience is not...

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Frank Davey - Frank Davey Ltd

Really impressed with the claims service you provided at Drayton Insurance Services, you couldn't have done any more to help.

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Olufemi Ola - Just Another Label T/As The Dance Music Library

Big up Drayton Insurance Ltd, for smashing my original business insurance premium by over £600.00, which is a third of what my previous insurance company quoted...

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Amy - August Bicycles Ltd

After searching for commercial insurance for what seemed like an age, we decided to try a local broker. Drayton Insurance Services were not only the most...

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Steve Taylor - Taylor Properties

I've been dealing with Lexy at Drayton Insurance since 2009 and I am exceptionally pleased with the professional service she provides. I can highly recomm...

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