How To Make A Claim
in Norwich, Norfolk and Ipswich, Suffolk

We all arrange insurance for a variety of different reasons, whether it’s a requirement by law or to provide financial protection for the unexpected. However, the reasons for making a claim can often be the result of a traumatic experience, such as a car accident, flood, burglary or any other eventuality.

Having looked after thousands of claims over the years we understand the stresses and strains of dealing with insurers and the complicated jargon they use when you go through the process of making a claim. Our goal and ambition on every claim is to try and iron out these issues, and to make the process of making a claim, appear as simple as possible by providing you with professional support throughout the whole process.

Depending on the type of policy and type of claim you may need to complete a claim form or you may have the option to report your claim on a 24 hour help line. However this is done we will help you through each stage of your claim and we are always here should you need some additional advise.

We are here to help.

Telephone: 01603 264352

e-mail: grahame.green@drayton-insurance.co.uk or claims@drayton-insurance.co.uk

Post: Claims Manager, Drayton Insurance Services, Manor Farm Barn, School Road, Drayton, Norwich, NR8 6EF.

In you have any questions, then please do not hesitate to contact our claims manager Grahame Green or you can to speak to insurance company direct.

Report a claim

Julian Stephens

I would like to let it be known to yourself that after a telephone conversation with one of your colleagues, Jo Harris, I received very helpful and profes...

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Mr Mark & Jeanie Underhill

Grahame is the best agent I have dealt with. Giving clear information, he is understanding and polite - an asset to the company.

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Paul Trinder - Suffolk Ski Centre

I have used Mall-wood Insurance Services for my families various personal insurance requirements for over ten years and have found the service to be friendly, e...

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Christine Walters - North Elmham Community Smallholding

All of us involved with North Elmham Community Smallholding thank Drayton Insurance for the remarkably efficient way in which our recent claim was deal with. We...

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Martin Wink - Anglian Coatings

I would like to thank the team at Drayton Insurance for the work they undertook in sourcing my public liability insurance.Nanotechnology coatings was not someth...

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Mr & Mrs Pilch - S & T Pilch and Son

Our recent claim was very quick and easy and I would highly recommend your company to others - especially in the farming sector!

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Roly Le Roy

Claim forms are always difficult because they generalise and never fit with what you're trying to say. However, the Drayton Insurance Services experience is not...

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John Ewles

Great service as ever, Tim & Lexy once again going the extra mile to sort my business & travel insurance, thanks guys!

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Rachael - Page Bros

My car insurance was up for its yearly renewal and I received a great estimate from my current insurer. I felt I would ask Drayton for an estimate, just in case...

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Amy - August Bicycles Ltd

After searching for commercial insurance for what seemed like an age, we decided to try a local broker. Drayton Insurance Services were not only the most...

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